Refunds policy
Refunds Policy
At Bookkeepfix, we strive to ensure complete satisfaction with our bookkeeping and accounting services. If you are not entirely satisfied with our services within the first 7 days of starting your membership, we offer a full refund of the service fee.
Eligibility for Refund
To be eligible for a refund:
Your request for a refund must be made within 7 days of the initiation of your membership.
Your account must be in good standing with no outstanding fees or charges.
You must provide a valid reason for your dissatisfaction with our services.
How to Request a Refund
To request a refund, please contact our customer support team at info@bookkeepfix.com within the 7-day period. You may be asked to provide feedback or reasons for your refund request to help us improve our services in the future.
Refund Process
Once your refund request is received and approved:
We will process the refund to the original method of payment within 60 business days.
You will receive a confirmation email once the refund has been processed.
Exceptions
Please note that certain services or circumstances may be exempt from the refund policy. These include:
Services provided beyond the initial 7-day period.
Cases where the client has violated our terms of service.
Customized or special services that are non-refundable.
Contact Us
If you have any questions or concerns about our refunds policy, please feel free to contact us at info@bookkeepfix.com. Our customer support team will be happy to assist you.
